@extends('admin.layout')

@section('content')
    <div class="flex items-start justify-between gap-4">
        <div>
            <div class="text-2xl font-semibold">Create ticket</div>
            <div class="mt-1 text-sm text-gray-600">Open a ticket on behalf of a customer.</div>
        </div>
        <a href="{{ route('admin.tickets.index') }}" class="text-sm font-semibold text-gray-700 hover:underline">Back</a>
    </div>

    <div class="mt-6 bg-white border border-gray-200 rounded-xl p-6">
        <form method="POST" action="{{ route('admin.tickets.store') }}" class="grid grid-cols-1 sm:grid-cols-2 gap-4">
            @csrf
            <div class="sm:col-span-2">
                <label class="text-sm font-medium text-gray-700">Customer</label>
                <select id="customer_id" name="customer_id" class="mt-1 w-full rounded-md border-gray-300 focus:border-gray-900 focus:ring-gray-900">
                    <option value="">Select customer (optional)</option>
                    @foreach ($customers as $c)
                        <option value="{{ $c->id }}" @selected((string) old('customer_id') === (string) $c->id)>{{ $c->name }} ({{ $c->phone }})</option>
                    @endforeach
                </select>
                <x-input-error :messages="$errors->get('customer_id')" class="mt-2" />
            </div>

            <div class="sm:col-span-2">
                <label class="text-sm font-medium text-gray-700">Subject</label>
                <input type="text" name="subject" value="{{ old('subject') }}" required class="mt-1 w-full rounded-md border-gray-300 focus:border-gray-900 focus:ring-gray-900" />
                <x-input-error :messages="$errors->get('subject')" class="mt-2" />
            </div>

            <div>
                <label class="text-sm font-medium text-gray-700">Status</label>
                <select name="status" class="mt-1 w-full rounded-md border-gray-300 focus:border-gray-900 focus:ring-gray-900">
                    @foreach (['open' => 'Open', 'in_progress' => 'In Progress', 'closed' => 'Closed'] as $k => $label)
                        <option value="{{ $k }}" @selected(old('status', 'open') === $k)>{{ $label }}</option>
                    @endforeach
                </select>
                <x-input-error :messages="$errors->get('status')" class="mt-2" />
            </div>

            <div>
                <label class="text-sm font-medium text-gray-700">Priority</label>
                <select name="priority" class="mt-1 w-full rounded-md border-gray-300 focus:border-gray-900 focus:ring-gray-900">
                    @foreach (['low' => 'Low', 'medium' => 'Medium', 'high' => 'High'] as $k => $label)
                        <option value="{{ $k }}" @selected(old('priority', 'medium') === $k)>{{ $label }}</option>
                    @endforeach
                </select>
                <x-input-error :messages="$errors->get('priority')" class="mt-2" />
            </div>

            <div class="sm:col-span-2">
                <label class="text-sm font-medium text-gray-700">Assign to</label>
                <select name="assigned_to" class="mt-1 w-full rounded-md border-gray-300 focus:border-gray-900 focus:ring-gray-900">
                    <option value="">Unassigned</option>
                    @foreach ($assignees as $u)
                        <option value="{{ $u->id }}" @selected((string) old('assigned_to') === (string) $u->id)>{{ $u->name }}</option>
                    @endforeach
                </select>
                <x-input-error :messages="$errors->get('assigned_to')" class="mt-2" />
            </div>

            <div class="sm:col-span-2">
                <label class="text-sm font-medium text-gray-700">Message</label>
                <textarea name="message" rows="6" required class="mt-1 w-full rounded-md border-gray-300 focus:border-gray-900 focus:ring-gray-900">{{ old('message') }}</textarea>
                <x-input-error :messages="$errors->get('message')" class="mt-2" />
            </div>

            <div class="sm:col-span-2 flex items-center justify-end gap-3">
                <a href="{{ route('admin.tickets.index') }}" class="text-sm font-semibold text-gray-700 hover:text-gray-900">Cancel</a>
                <button type="submit" class="rounded-md bg-gray-900 px-5 py-2 text-white text-sm font-semibold hover:bg-black">Create ticket</button>
            </div>
        </form>
    </div>

    <link href="https://cdn.jsdelivr.net/npm/tom-select@2.3.1/dist/css/tom-select.css" rel="stylesheet">
    <script src="https://cdn.jsdelivr.net/npm/tom-select@2.3.1/dist/js/tom-select.complete.min.js"></script>
    <script>
        (function () {
            const el = document.getElementById('customer_id');
            if (!el || typeof TomSelect === 'undefined') {
                return;
            }
            new TomSelect(el, {
                placeholder: 'Search customer...',
                allowEmptyOption: true,
                create: false,
                sortField: [{ field: 'text', direction: 'asc' }]
            });
        })();
    </script>
@endsection