@extends('admin.layout')

@section('content')
    <div class="flex items-center justify-between gap-4">
        <div>
            <div class="text-2xl font-semibold">Tickets</div>
            <div class="mt-1 text-sm text-gray-600">
                Open: {{ $stats['open'] }} • In progress: {{ $stats['in_progress'] }} • Closed: {{ $stats['closed'] }}
            </div>
        </div>
        <a href="{{ route('admin.tickets.create') }}" class="rounded-md bg-gray-900 px-4 py-2 text-white text-sm font-semibold hover:bg-black">New ticket</a>
    </div>

    <div class="mt-6 bg-white border border-gray-200 rounded-xl p-4">
        <form method="GET" action="{{ route('admin.tickets.index') }}" class="grid grid-cols-1 md:grid-cols-4 gap-3">
            <div>
                <label class="text-xs font-semibold text-gray-600">Search</label>
                <input type="text" name="q" value="{{ $filters['q'] ?? '' }}" class="mt-1 w-full rounded-md border-gray-300 focus:border-gray-900 focus:ring-gray-900" placeholder="Ticket / Subject / Customer" />
            </div>
            <div>
                <label class="text-xs font-semibold text-gray-600">Status</label>
                <select name="status" class="mt-1 w-full rounded-md border-gray-300 focus:border-gray-900 focus:ring-gray-900">
                    <option value="">All</option>
                    @foreach (['open' => 'Open', 'in_progress' => 'In Progress', 'closed' => 'Closed'] as $k => $label)
                        <option value="{{ $k }}" @selected(($filters['status'] ?? '') === $k)>{{ $label }}</option>
                    @endforeach
                </select>
            </div>
            <div>
                <label class="text-xs font-semibold text-gray-600">Priority</label>
                <select name="priority" class="mt-1 w-full rounded-md border-gray-300 focus:border-gray-900 focus:ring-gray-900">
                    <option value="">All</option>
                    @foreach (['low' => 'Low', 'medium' => 'Medium', 'high' => 'High'] as $k => $label)
                        <option value="{{ $k }}" @selected(($filters['priority'] ?? '') === $k)>{{ $label }}</option>
                    @endforeach
                </select>
            </div>
            <div>
                <label class="text-xs font-semibold text-gray-600">Assignee</label>
                <select name="assigned_to" class="mt-1 w-full rounded-md border-gray-300 focus:border-gray-900 focus:ring-gray-900">
                    <option value="">All</option>
                    @foreach ($assignees as $u)
                        <option value="{{ $u->id }}" @selected((string) (($filters['assigned_to'] ?? '') ?: '') === (string) $u->id)>{{ $u->name }}</option>
                    @endforeach
                </select>
            </div>
            <div class="md:col-span-4 flex items-center justify-end gap-2 pt-1">
                <a href="{{ route('admin.tickets.index') }}" class="text-sm font-semibold text-gray-700 hover:underline">Reset</a>
                <button type="submit" class="rounded-md bg-gray-900 px-4 py-2 text-white text-sm font-semibold hover:bg-black">Filter</button>
            </div>
        </form>
    </div>

    <div class="mt-6 bg-white border border-gray-200 rounded-xl overflow-hidden">
        <table class="min-w-full text-sm">
            <thead class="bg-gray-50 text-gray-600">
                <tr>
                    <th class="text-left px-4 py-3">Ticket</th>
                    <th class="text-left px-4 py-3">Customer</th>
                    <th class="text-left px-4 py-3">Subject</th>
                    <th class="text-left px-4 py-3">Priority</th>
                    <th class="text-left px-4 py-3">Status</th>
                    <th class="text-left px-4 py-3">Assigned</th>
                    <th class="text-left px-4 py-3">Last update</th>
                    <th class="text-right px-4 py-3">Action</th>
                </tr>
            </thead>
            <tbody class="divide-y divide-gray-200">
                @foreach ($tickets as $ticket)
                    <tr>
                        <td class="px-4 py-3 font-semibold">{{ $ticket->ticket_number }}</td>
                        <td class="px-4 py-3 text-gray-700">{{ $ticket->customer?->name ?? 'Guest' }}</td>
                        <td class="px-4 py-3 text-gray-700">{{ $ticket->subject }}</td>
                        <td class="px-4 py-3">{{ ucfirst($ticket->priority) }}</td>
                        <td class="px-4 py-3">{{ str_replace('_', ' ', ucwords($ticket->status, '_')) }}</td>
                        <td class="px-4 py-3 text-gray-700">{{ $ticket->assignee?->name ?? '-' }}</td>
                        <td class="px-4 py-3 text-gray-600">{{ $ticket->last_message_at?->format('d M Y, h:i A') ?? $ticket->updated_at?->format('d M Y, h:i A') }}</td>
                        <td class="px-4 py-3">
                            <div class="flex items-center justify-end">
                                <a href="{{ route('admin.tickets.show', $ticket) }}" class="text-gray-900 font-semibold hover:underline">View</a>
                            </div>
                        </td>
                    </tr>
                @endforeach
            </tbody>
        </table>
    </div>

    <div class="mt-6">
        {{ $tickets->links() }}
    </div>
@endsection